Abbotsford Regional Hospital Volunteers Win Fraser Health Award

By September 23, 2016Health News, Features

Abbotsford is home to some incredible health care heroes.

Submitted.  Each year, Fraser Health recognizes the employees, physicians and volunteers who go above and beyond to improve patient care and health services in Abbotsford and other Fraser Health region communities.

Pictured at right: David Ngan. Photo by  Lindsey Donovan Photography

This year, Fraser Health celebrated 19 incredible individuals and teams making a difference with their annual Above and Beyond Awards. Several recipients are local volunteers at Abbotsford Regional Hospital and Cancer Centre.

Among them was hospital volunteer David Ngan, who was honoured in the Fraser Health Hero category. Ngan has volunteered more than a thousand hours over the past eight years in the hospital’s emergency department. Among his accomplishments, he developed a detailed map of the department to improve patient and staff orientation, and it is now in wide use in the unit.

Ngan is an Education and Communication Volunteer Team Leader. He mentors new recruits to ensure they’re trained to offer the best service, and he’s created educational materials to guide them. He’s also assisted in creating new volunteer positions to enhance the department’s work. Employees praise his work ethic, high standards, commitment and engagement. Outside of his volunteer duties, they commend his community work and his fundraising in support of lung disease research.

VolunTEENS

VolunTEENS.  Photo by  Lindsey Donovan Photography
An inspiring group of Abbotsford youth were also among the winners. A group of 13 teen volunteers who serve as the hospital’s VolunTEEN program team leaders were awarded with a Service Delivery Excellence Award from Fraser Health.

The hospital’s volunteer program for teens runs year-round, thanks in large part to the VolunTEEN program’s teen team leaders who help recruit and train other teens in the program. The leaders include: Japneet Gill, Dilraj Natt, Jadrien Bergonia, Harry Saini, Sahil Chawla, Harman Waring, Gagan Mahil, Gursimer Kaler, Shayne Oberhoffner, Harman Gill, Sarah Chae, Claire Abhi, and Sushil Dosanjh.

They coach their peers to provide excellent patient and family support. Among their duties, they help visitors find their way in the hospital, visit with patients, and ease their experience in hospital. Most of these youth leaders are interested in careers in medicine. They volunteer three hours each week, in addition to school and part-time job commitments, and often come in on holidays and weekends.

Hospital employees praise their diligence and professionalism. “These are our future health care workers,” colleagues said in their nomination, “and we could not be prouder of the work they do. Their compassion for others is truly endless and they have big ambitions to change the world.”

Fraser Health’s Above and Beyond Awards were presented on Sept. 21 at a ceremony at Surrey City Hall.

To read more about the health care heroes celebrated in Fraser Health communities, visit: http://news.fraserhealth.ca/News/September-2016/2016-Above-and-Beyond-Award-recipients.aspx .

To learn more about volunteering at Abbotsford Regional Hospital and Cancer Centre, as a VolunTEEN or as an adult visit: http://www.fraserhealth.ca/about-us/volunteer/abbotsford-regional-hospital-and-cancer-clinic/abbotsford-regional-hospital-and-cancer-clinic.

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